Why Key Travel?

We know that when you travel, you want to focus on delivering your mission rather than managing logistics.

We take away the headache of travel management, so that you can dedicate more of your resources to making a difference and we deliver this better than any other travel management company by providing:

  • Over 40 years of expertise in in reducing the cost, complexity, risk and carbon impact of not-for-profit travel
  • A global one stop shop for all your Humanitarian, Academic and Faith travel needs
  • Sector-specific proprietary and award winning technology
  • The largest portfolio of specialist cost-saving Academic and Humanitarian fares which are not publicly available
  • The most advanced risk management and travel de-carbonization tools available globally
  • Dedicated account management with world-class reporting
  • A culture of compassion and service with a committed worldwide team with an average tenure of 8 years
  • Dedicated customer service 24/7 and omni-channel contact

In summary, Key Travel exists to help you do good better.

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Our offering:

travel savings:

We save our customers money through our specialist air fares, plus travel intelligence, reporting and insights, comprehensive account management, and partnerships with leading travel service providers.

We also provide efficiencies through:

  • Integration of travel and risk policies in our booking systems
  • Self-service tools
  • 24/7 duty of care and crisis management support
  • Integrated budget and risk approval flows
  • Automated invoicing and reporting

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travel safety and well-being:

We provide an expert range of duty of care, risk management and crisis response services.


Our customised digital tools, including our own KT Online booking system, allow for flexible and easy booking, travel intelligence and reporting. With an average of eight years’ tenure, our agents also have deep expertise of simplifying complex itineraries.

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travel sustainability:

As a carbon neutral company, we are passionate in supporting our clients in reducing their travel related carbon footprint. We've developed trade-marked tools, designed exclusive products with global hotel and airline partners and offer a range of inclusive services to our customers to ensure they are able to meet their carbon reduction objectives. In fact, we've won awards and received external recognition for our efforts.

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What makes us different?

  • We're the original not-for-profit travel management company. We created the concept of academic and humanitarian specialist fares. In fact, we offer extensive unique travel content, including the largest portfolio of specialist fares, delivering significant savings.
  • We currently support academic, humanitarian and faith-based clients who travel to over 190 countries through 9 on the ground country operations spanning the UK, North America, Africa and Europe.
  • We continue to be the first to deliver new & exclusive innovations to market, such as carbon neutral hotel rooms, eco-fares and low-cost carrier specialist fares. We don't wait to see what others are doing, deeply embedded in our DNA is a bias for innovation and continuous improvement.
  • We provide agile, award-winning proprietary technology built for the sector which is fully configurable to our customers unique needs, including the most successful Online Booking Tool adopted by the not-for-profit sector.
  • Our people are what makes us shine: their average tenure is 8 years, and our culture is based on compassion and service. We work hard to be the world’s most loved travel management company. Our people are driven by three core values: compassion, impact and simplicity which provides harmony with and support for the values of our customers.
  • We're so sure we provide a first-class service that we offer our Big Service Guarantee, as well as a Price Match Promise to all customers (t&c's apply).

Our sector focus

Faith organisations

  • All religions and denominations
  • Faith travel

Humanitarian organisations

  • Charities
  • NGOs
  • Humanitarian travel

Academic institutions

  • Schools
  • Colleges
  • Universities
  • Academic travel